Refund Policy:
1. Refund Eligibility
You may be eligible for a refund within 14 days of receiving your order if the product is damaged, defective, or if you received the wrong item.
2. How to Request a Refund
To request a refund, please contact our customer support team with your order details and a description of the issue. We may require photo evidence of the problem.
3. Refund Process
Once your request is approved, we will process the refund to your original payment method within 3-4 days.
4. Non-Refundable Items
Personalised or custom-made items are not eligible for refunds unless they are damaged or defective.